My experience with Softek was superior from beginning to end. I received a call from Barry within a 1/2 hour of filling out my request for a quote online. We worked together to pinpoint my needs and quickly got my awning ordered. Within 3 weeks, my awning was ready for installation and was quickly installed. Gador and Edgar, the installation team, were awesome and explained everything I needed to know to operate my new awning. I couldn't be more pleased!
It was great working with Barry at Softek. He always responded promptly to my questions and was very helpful to me in making decisions about an awning for my deck. The techs who came to confirm measurements were very pleasant, courteous and reassuring. The techs who installed the awning were great! Explained operation, both with remote and manually. Very pleasant, friendly technicians. There was a slight discrepancy in the final product and original measurement which I didn't notice, but Barry informed me and made an adjustment in the cost. Impressed with the honesty and integrity!! Highly recommend doing business with Barry and Softek. Price was very competitive!
We were very pleased with the overall experience with Softek Fabric Awnings. The order and scheduling process worked very well. The installation Team was fantastic. The timing of delivery and installation exceeded expectations.
New awning installed after a very involved business merger and staff changes. Barry was patient with us throughout the process and provided excellent service. The day of installation his team were quick, professional and did an amazing job.
Great experience from start to finish. Barry was professional and knowledgeable. Everything happened exactly when and how he said it would. Our awning is awesome; we know it’s one of the best purchases we’ve ever made! Highly recommend this company.
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